Five-star reviewers report back and neck pain relief and friendly staff; one called it affordable and felt safe on their first visit. However, recent one-star and two-star reviews flag unreturned calls, a rushed doctor, and late appointments, creating an uneven record.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Recent reviews (1-2 years ago) show communication and professionalism complaints absent from older five-star feedback, suggesting a possible decline in service consistency or doctor availability.
Over three years, reviewers report steep price jumps from under RM100 to RM500+ per session with minimal results. Many describe worsening pain after treatment and aggressive package upselling (RM2000-RM2500 for multiple sessions); staff skill has declined and the clinic often lacks advertised practitioners.
Patients report significant pain relief across back, shoulder, spine, and extremity issues, with doctors taking time to explain conditions and tailor treatment. Dr Kah Wai, Dr Jane, and Dr Joe receive consistent praise for skill and patience; the clinic runs smoothly with minimal waits and a welcoming atmosphere.
Dr Derrick Lim and the team deliver consistent results for shoulder, neck, and back pain, often within one to three sessions. Reviewers consistently note detailed explanations, a clean environment, and caring staff who tailor treatment to individual needs. Spinal adjustment and posture work are the standouts; the facility operates seven days a week in Puchong. Pricing is described as reasonable, and no complaints surface in the available reviews.
Last updated 2026-08-10